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This page is reserved for general queries and CSR issues. To view our current job offers or apply spontaneously, please visit our dedicated HR portal.
Access to the Careers areaSUGGESTIONS OR COMPLAINTS: HOW THIS MARKET IS MARKETED?
Atinkou undertakes to treat each request in an impartial and confidential manner, following a rigorous four-step process.
01. DEPOSIT & REGISTRATION
Receipt of your complaint or suggestion via our online form, by phone, or physically at the Community Relations Office.
02. ACCUSED RECEIPT
Admissibility analysis and formal acknowledgement within 48h to 72h working hours.
03. INVESTIGATION
Unbiased treatment by the Complaints Management Committee. Field investigations and consultations if necessary.
01. DEPOSIT & REGISTRATION
Proposal for a corrective solution, validation with the complainant and closing of the file
